## Delivering Exceptional Customer Service

This work sample was designed for rolling out a new organization-wide initiative for customer service.

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## Grant Writing Training

The challenge: Applicants for a competitive grant award were required to participate in a mandatory training designed to help them better understand grant writing processes.

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## Implementing the 2016 ELA Standards with a Science Lens

This training was designed to help science teachers understand how the 2016 ELA standards integrate with science education.

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## Developing Scientific Explanations of Phenomena

This workshop was designed to support the Arizona Science Teachers Association (ASTA) Developing Leaders program in fostering scientific inquiry and explanation.